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Shopping: Open from 9 am until 6 pm

Gift Cards

From the 13th October customers will no longer be able to buy intu gift cards in the centre, but the card is still valid for a year from purchase and can be spent in stores at The Potteries Centre.

intu Gift Cards are issued by EML Payments Europe Limited (EML) who are the parent company of Flex-e-Card Limited.

All funds associated with these cards are held in a designated client account under the control of EML only.

This process is entirely independent of intu and will continue to happen.

Contact details for Flex-e-Card should you have any further queries.

Telephone – 0844 7744277

Email –  [email protected]

Latest centre and stores information

Following the recent Government announcement placing Stoke on Trent under Tier 4, The Potteries Centre will be operating on a partially open basis from 31st December 2020 until further notice.

In line with the new restrictions, all non-essential shops will close, but essential shops such as The Pharmacy within Superdrug and The Post Office will remain open.

Some of our restaurants will also remain open for takeaway and some stores will be operating a click and collect service.

Please see our latest news page for the most up to date information. Thank you

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