Shopping: Open from 10:30 am until 4:30 pm

Gift Cards

From the 13th October customers will no longer be able to buy intu gift cards in the centre, but the card is still valid for a year from purchase and can be spent in stores at The Potteries Centre.

intu Gift Cards are issued by EML Payments Europe Limited (EML) who are the parent company of Flex-e-Card Limited.

All funds associated with these cards are held in a designated client account under the control of EML only.

This process is entirely independent of intu and will continue to happen.

Contact details for Flex-e-Card should you have any further queries.

Telephone – 0844 7744277

Email –  [email protected]

Latest centre and stores information

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We’re open so that you can shop safely. Outdoor dining is also available at The Hive.

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See below how you can help too.

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