CCTV Officer

JOB TITLE: CCTV Officer

LOCATION: Potteries Shopping Centre, ST1 1PS

CONTRACT: Permanent

HOURS: 40 hours per week

SHIFT PATTERN: 4 week rolling rota

PAY RATE: £13.70 Per hour

OVERVIEW OF JOB DESCRIPTION

The CCTV and Security Control Room Officer role ensures that exemplary security and customer service standards are always provided to the client and visitors. A can-do attitude is essential in this highly influential role.

Main Duties & Responsibilities:

As a CCTV and Security Control Room Officer your role will be varied including ensuring the safety and support of various teams, customers and retailers both inside and outside of the Potteries Centre.

ABM UK aim to meet and exceed our client’s requirements and it is of vital importance that we achieve high standards of service when looking after the security and visitor experience of our guests:

To provide detailed attention to and operate to a high competence the Centre CCTV system

To deliver top class level of customer service when responding to telephone calls and car park queries

To complete routine checks and maintain a safe working environment

To monitor Fire Panel

To control Contractor access to site

To produce Incident reports in a timely manner

Essential Requirements:

Excellent organisational skills with the ability to balance competing priorities and workloads.

Able to remain calm under pressure.

Adaptable and flexible in approach to work required.

Qualifications:

Current SIA CCTV licence

Able to use Word, Excel software to a basic standard

Relevant training will be provided