Shopping: Open from 10:30 am until 4:30 pm

Community spaces: Open from until


Parent and baby room

Our dedicated and recently refurbished parent and child facilities can be found on level 6, these include a room for baby changing and private feeding. Bottle and food warming facilities can be found here.

We also have some larger cubicles which can accomodate pushchairs in our ladies toilets.

Drop down baby changing tables can also be found in our toilets on the upper and middle mall by Ruff & Ruby.


Lost children

If you become separated from your child, parents and guardians can call 01782 289822 to speak directly to our customer service team who will be more than happy help you.

Here’s some top tips for parents

  • Teach your child to recite their name, address and telephone number.
  • Encourage young children to stay close and hold your hand.
  • Make sure that children know that they can speak to any of our team.

If you are little and lost

  • If you are in a shop, restaurant or on the malls look for a member of staff in a uniform or wearing a name badge.




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